equiNOC Chat is a Web-based instant messaging and group chatting application. This tool does not require any software download or installation, making it a very popular communications platform for individuals, businesses, and organizations. With ITSM Chat, it is easy for businesses to get their clients to chat with their support staff live, enabling them to resolve customer issues instantaneously. Chat is also a viable application for collaboration. It is also capable of accessing Yahoo, Google, MSN, AIM, ICQ, and Jabber IMs all at one place. Users can create and add events and schedule appointments in their calendars by typing out simple chat messages. equiNOC Chat delivers versatility and creativity to team communication, enabling groups to operate freely in unplanned ways.
- The Online Chat System allows for chats between individuals, groups or even conference meetings
- Records all conversations
- A notification is received by an employee when a message is sent to them to ensure they receive all messages.
- A status is displayed for an employee to show if they are available to chat
- Instantly provide access to the users desktop through the chat
- Receive a notification when new emails are received
- Good Communication Skills